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      Country
          Country

          Find a Location

          ConServe has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • ConServe

              200 Cross Keys Office Park Fairport, NY 14450-3510

              BBB Accredited Business
            • ConServe

              201 Como Park Blvd Cheektowaga, NY 14227-1416

              BBB Accredited Business
            • ConServe

              95 Methodist Hill Drive Henrietta, NY 14467

              BBB Accredited Business

            Business ProfileforConServe

            Collections Agencies
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 6 Customer Reviews

            Customer Complaints

            100 complaints closed in last 3 years

            45 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 9/4/2014

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            ConServe is an accounts receivable management company providing collection agency services to commercial, financial, government, guaranty agencies and higher education markets.

            Business Details

            This is a multi-location business.

            Find a Location

            ConServe has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • ConServe

                200 Cross Keys Office Park Fairport, NY 14450-3510

                BBB Accredited Business
              • ConServe

                201 Como Park Blvd Cheektowaga, NY 14227-1416

                BBB Accredited Business
              • ConServe

                95 Methodist Hill Drive Henrietta, NY 14467

                BBB Accredited Business
              BBB File Opened:
              1/29/2001
              Years in Business:
              38
              Business Started:
              9/12/1985
              Business Started Locally:
              9/12/1985
              Business Incorporated:
              9/12/1985
              Accredited Since:
              9/4/2014
              Licensing Information:
              • This business is in an industry that may require professional licensing, bonding or registration.  BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Continental Service Group, Inc
              • conserve - ARM
              • Conserve, Inc.
              • ConServe, NY
              Business Management
              • Ms. Pamela Baird Esquire, CEO/Owner
              • Ms. Lynn DiBiase, Marketing Director
              Contact Information

              Principal

              • Ms. Pamela Baird Esquire, CEO/Owner

              Customer Contact

              • Ms. Pamela Baird Esquire, CEO/Owner
              Additional Contact Information

              Email Addresses

              Industry Tip

              BBB Tip: Understand consumer rights when it comes to debt collection

              Customer Complaints

              100 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/24/2024

              Complaint Type:
              Billing/Collection Issues
              Status:
              Answered
              I am not liable for this debt with ** *** **********. I do not have a contract with ConServe, they did not provide me with the original contract as requested.
              Read More

              Customer Reviews

              6 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              ELLA L

              1 star

              07/27/2023

              I have received a collection letter for an IRS debt. 2 things: 1. The IRS does not use a debt collection agency fto collect a debt. 2: In the fireld: "Tax Assessed", the balance I owe is "$0.00", but then for some reason an externl collection agencty is trying to collet interest and penalties on a $0.00 amont of $1600. I also see that they tried to scam someone els. I am in contract with the IRS and BBB to figure out how they even got my company info. SCAMMERS

              ConServe Response

              08/01/2023

              Dear Ms. *****: ConServe received your Better Business Bureau Customer Review, submitted on July 27, 2023, concerning a matter for the Internal Revenue Service (IRS). ConServe apologizes for the stated concerns. Based upon the limited information supplied, regrettably, ConServe is unable to locate an associated account(s). You are encouraged to provide additional information for ConServe to appropriately assist with your concerns, and you may contact ConServe toll free at ###-###-####. Alternatively, due to the concerns involved, you may reach out to the IRS directly to obtain additional information regarding the corresponding account(s), and to confirm that ConServe, in fact, is an approved contractor for the IRS. ConServe is referred accounts for collection by the IRS, which in some cases may include accounts consisting solely of outstanding tax or penalty balances. For your reference, a contact number provided by the IRS for individual taxpayers is ###-###-####, and for business entities the contact number provided by the IRS is ###-###-####. Should you have any questions regarding the foregoing, do not hesitate to contact ConServe at ###-###-####, extension **** or by email at complaint@********-***.com. Thank you.

              Local BBB

              BBB of Upstate New York

              BBB Reports On

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