Business ProfileforAmerican Express Company

My credit score is roughly 775. Havent been late on a payment in 20 years for anything. One credit card to my name. Let me acknowledge my error also - I didnt notice the adjustment rate after 12 months. It adjusted from 5% to *****%!!!!!! I have a balance of $27k (I used it for points on some bathroom renos). I had the card for two years and kept a balance of around $300.00 so didnt notice the %. At this point, I am paying $1500-2000 a month and the balance barely moves. I call nicely to ask for rate adjustment Im told sorry although this rate seems very high we cant offer you anything at this time. I can pay it but it will HURT and NO REASONABLE PERSON would think the rate would adjust to a loan shark rate! 30%!!! How is this legal?!!! I feel for those who would NEVER be able to get this down and are literally trapped. Absolute BS! The credit card companies are absolutely preying upon people in this economy (Im speaking for all, not so much my circumstance as I should have read the fine print). I tried a balance transfer and they say u have three inquiries this year so we cant.. FYI i had inquiries for a car which I never bought! So I chose to wait and not take a loan and it is held against me. Again - credit and credit cards r a huge indentured servant RACKET.