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Find a Location

Shamrock Towing, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Shamrock Towing, Inc.

      6333 Frost Rd Westerville, OH 43082-9027

    • Shamrock Towing, Inc.

      1145 Hamlet St Columbus, OH 43201-3510

    Business ProfileforShamrock Towing, Inc.

    Towing Company
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    13 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Towing

    Service Calls: unlocks, jumpstarts, tire changes & fuel deliveries

    Business Details

    This is a multi-location business.

    Find a Location

    Shamrock Towing, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Shamrock Towing, Inc.

        6333 Frost Rd Westerville, OH 43082-9027

      • Shamrock Towing, Inc.

        1145 Hamlet St Columbus, OH 43201-3510

      Location of This Business
      6333 Frost Rd, Westerville, OH 43082-9027
      BBB File Opened:
      7/31/1971
      Years in Business:
      72
      Business Started:
      1/1/1952
      Business Incorporated:
      4/11/1986
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Mr. Mike Nelson, Vice President
      • Mr. David Duffey, President
      • Ms. Kaleigh Sanfillipo, Office Manager
      Contact Information

      Customer Contact

      • Ms. Kaleigh Sanfillipo, Office Manager
      Additional Contact Information

      Fax Numbers

      • (614) 882-3569
        Primary Fax

      Phone Numbers

      Customer Complaints

      13 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/08/2024

      Complaint Type:
      Billing Issues
      Status:
      Unanswered
      Was informed by their driver after an accident that my car had to be towed to their lot and the fee was $17.00 a day. They picked up my car (non-drivable) from the accident scene around 6:00pm Thursday night. On Friday morning at 8am I had another tow truck at their lot to pick it up, they then changed me a two day storage fee at $40.00 a day. When I questioned it they stated it was what they are told to charge per the Westerville Police Department. I called the police department and was told they do not have anything to do with pricing on any tows that is at the discretion of the towing company. They lie outright and are very under handed

      Customer Reviews

      7 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Pauline H

      1 star

      01/07/2024

      I’m a small village girl where parking is free . I parked in a lot that stated it was public parking after Friday . Upon exiting my vehicle I seen a small metal box with a very tiny slit to pay for parking understanding from what I read that $10 is to be paid through the week because the sign is not clear . Had I known that it was not just public parking but had to pay I definitely would have but the sign states PRIVATE PARKING Monday through Friday 7am to 6pm TOWING ENFORCED… Nothing about paying on Saturday and Sunday . My vehicle was towed !! I had to pay $166 . There’s not a FULL phone number so I tried several ways to call with operator saying can not be called . So I called the police standing in the cold for hours to find out it was towed by Shamrock Towing . I feel that I was robbed because the sign does not make it clear that you have to pay for parking when it is public parking on Saturday and Sunday . The sign actually reads PRIVATE PARKING MONDAY- FRIDAY 7am to 6pm TOWING ENFORCED PUBLIC PARKING ALL OTHER TIMES . Follow directions on pay box located at the Southeast corner of the lot . And gives a number to call 8823555 ( only with no area code ) Not being from Columbus I had no idea area code was 614 so I dialed 800 wrong then tried 888 wrong again . I then standing freezing called the police. I was then told my vehicle was not stolen but had been towed !! This was the most horrified feeling I ever experienced thinking my vehicle had been stolen Walking out thinking it was safe and then to find it missing . Being an honest person if I had thought the sign meant I had to pay $10 in some small slit having to jam it in with a metal piece I most certainly would have done just that But I honestly thought payment for parking was expected only after 6pm Monday Through Friday with Towing enforced . Directly under those words $166 towing fee to take my vehicle a few block's Make the sign more understandable!! Sign needs to read more of what’s expected

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